JSS2 Scheme of Work for Business Studies

II. Explain the Meaning of Receptionist

III. State the Importance of a Receptionist

IV. List the Qualities of Receptionist

V. Outline the Duties of a Receptionist

VI. State How to Treat Visitors

VII. Explain Appropriate Office Dress Code

VIII. Outline the Procedure for answering the Telephone

IX. Documents Handled by the Receptionist

X. Identify and Design Visitor’s book, Request Form

II. State the Uses of Correspondence Records

III. List ways through which Mail comes into an Organization

IV. Outline the procedure for Handling Correspondence

V. Handling of Mail

II. Enumerate the Types of Office Document –Sales Department

III. Preparation

IV. List the uses of Sales Documents

V. Mention the uses of Purchase Documents – Preparation, Uses

II. List Importance of Trade

III. Forms of trade – Home Trade, Foreign Trade

Transport and television Warehousing

II. Explain the services that made Trade Easy

III. Roles of Custom of the Channels of Distribution

IV. Identify licensed Channels Vendors

II. List the Features of a Market

III. Types – Capital Market and Money Market

IV. Commodity Market Institutions and Instruments traded in each Market

II. Buying and Selling

III. Explain Buying and Selling by Cash and (or) Credit

IV. Transactions – Cost of sales, Make up, Turn over, Profit and loss.

II. Channels of Distribution – Producer/Manufacturer, Wholesaler, Retailer and

Consumer

III. List the Agents involved in Distribution

IV. Functions of each of the Channels of Distribution

III. Handling and Distribution of Chemical

IV. Effects of Wrong Handling of Chemicals

V. When Production Ends

II. Explain the Services provided by the Banks

III. Ethical Issues in Banking

II. Explain Services provided by Insurance Companies

III. Mention Types of Insurance – Fire, Vehicle, Burglary, Money, Life Insurance,

Pension and Health

IV. Benefit of Insurance

II. Types – Local, National and International

II. Origin of Consumerism

III. Eight Universal Consumer Right

IV. Identify Ways and Manners of Consumer Right in the Society, Nation and

Communities at Large

II. Responsibilities of the Consumers

III. Explain each of the Responsibilities of a Consumer

III. Making Decision about Needs and Wants

IV. Improve Buying of Needs and Wants

V. Effects of Pure Buying in Needs and Wants

VI. After Sales Services – Warranty, Installation, etc

VII. State the Steps involving in Making Decision about Needs and Wants

VIII. Explain Impulse Buying and Its Effects

IX. Identify after Sales and Services Available to Consumers on products and

Services and their Important Areas

II. Explain Transparency Accountability and Probity

III. State the Need for Transparency, Accountability and Probity (TAP) in Public

Domain

IV. List Attributes of Transparency, Accountability and Probity

V. Describe Challenges contacted by the Lack of TAP

VI. Examine Solution of TAP

VII. Explain the process and its operation.

II. Identify the Items on the Ledger – Date, Particulars, Discounts, Folio and

Amounts (Cash and Bank)

III. Record of Cash Receipt and Cash Payments

IV. How to Record Cash received and Payment

V. Discount Received, Discount Allowed, and Contra Entries

II. Columns in a Petty Cash Book

III. Recording Receipts and Payment on the Petty Cash Book

IV. Imprest system – Cash flow Imprest, Imprest System, Retirement and Reimbursement V. Analyse the items of expeditions in the Petty Cash Book

VI. Who is a Petty Cashier?

V. State the Need for keeping Petty Cash Book

VI. Preparation/Format of a Petty Cash Book

II. Types of Cash Book – Single Column Cash Book, Two column Cash Book

III. Item as a Cash Book

IV. Cash column, Bank Column and Discount Column

V. Preparation of a Cash Book

VI. Records Cash Receipts in a Cash Book

VII. Records Bank Transaction and Cash Book

VIII. Differentiate between Cash Book and Petty Cash

II. Demonstrate the use of Proof Reader Sign

II. Demonstrate improved Techniques by Key loading one line Sentence Drill

Accurately

III. Accuracy and Speed Drills

IV. Speed Burst at one to ten minutes (Keyboard for ten minutes at 20 words per

minutes with 98% accuracy.

II. The spec Regulator – Description, Uses, Techniques of Uses

III. Enter Key, Description, Uses, Techniques of Use

IV. Demonstrate the use of the insert table function

V. Demonstrate the use of enter keys

II. Identifying the Different Method of Paragraphing

III. Demonstrate the use of Different Method of Paragraphs

II. Choose the correct alignment – Left – Centre, Right – Justification

III. Production of Documents

II. List features of a memorandum.

III. Format

IV. Procedure of a Memorandum

II. Mention the Features at an Email

III. Formatting

IV. Send an e-mail

II. List the importance of Office Procedure

III. Way and Manners of Preparing Bills, Invoice and Receipt

II. Identify Office Equipment

III. List Types of Office Equipment

IV. List Importance of Office Equipment

V. Explain Use(s) of the Different Office Equipment

VI. Explain Care of Office Equipment